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What Our Customers Say...
"Thanks for the new windows! They look and feel great. Also, the crew was very helpful during the installation process to make sure everything was installed just right. Thanks again!"
~ Van G.
"Our windows are beautiful! The entire experience working with Puget Sound Window and Door was the best. Leslie was awesome! She is so friendly, kind and thoughtful as well as extremely knowledgable. She also makes great cookies! Everyone we worked with was great. They were professional and efficient. We have remodeled two bathrooms and our kitchen in the last four years, and this was one of the very best experiences we have had working with any company. Thanks!"
~ Loreen P.
"Leslie and Puget Sound Window and Door under promised and over delievered. The communication and the ability to walk us through our purchasing decision was handled very professionally by Leslie from the start. Our home now has beautiful Milgard windows!"
~ Kurt C.
"We had a great experience with Puget Sound Window and Door. The estimator came out to our home and spent ample time working on our quote, showing us options and styles as well as making us feel comfortable and at ease. Within one business day, we received a price quote for the windows. We then had another company come out and quote us for the same exact windows, and they quoted us about $700.00 higher than Puget Sound Window and Door. We called back and made our purchase! We quickly received our windows and were contacted twice in the interim to be updated on their estimated delivery time. The delivery drivers were very nice and friendly too. We have recommended Puget Sound Window and Door to friends and family, and plan on using them again. We also liked the fact that they are local and offered us a great warranty on the product too."
~ Steve L.
"Great job, guys. Leslie is probably the nicest and most professional PM I think I have met. And Josh was a great and friendly install guy - made it quick and easy. I highly recommend this team for fixing your windows!"
~ Paul G.
"Want to give a shout out to PUGET SOUND WINDOW AND DOOR for the awesome job they did with putting up trim in 2 of my bedrooms. Looks so professional!!!! Came home to no mess, would never know they were in here. They have also replaced my windows... I would recommend them to anyone!!! Thanks Kraig, you guys ROCK!!!"
~ Karie L.
"I wanted to compliment your company on a true asset that you have in Josh.
He is extremely helpful, professional, and goes over, above, and beyond normal expectations.
In a world where great customer service is getting harder to find, I appreciate companies that have amazing service and genuine friendliness. (I also share with the entire world, social networks, Google, a column I write, and other media markets about excellent and poor service)
His efficiency and labor around the house is truly appreciative.
~ Michelle
"I never had to replace windows before so I had a lot of research to do before making a decision on which company to use. It was very confusing until I met Leslie from Puget Sound Window and Door. She explained the process, what to expect from beginning to end, the product, made recommendations that made sense for our situation vs. just trying to make the most money possible, and it all matched up with our experience once we started. For me, I needed to be able to trust someone would be watching over the project and making sure it went smoothly and as it was described to me. Leslie did all that and more (even made cookies for us and the crew...nice touch!). Leslie was the reason we went with Puget Sound Window and Door. They were competitive in price and said they would match any other quote, which also made me feel comfortable in choosing them. We had one window w/ significant water damage. We were not looking forward to knowing how bad it was and how much extra that might cost. Turned out, they did the work and only charged us an extra $85 and that was communicated up front to make sure we were ok w/ that extra cost. We were thrilled that it was only $85. I truly believe other companies would have charged us closer to $300 for the work but Guy (the construction leader) was professional...a craftsman...and all around good guy (no pun intended). Guy and his crew were polite, courteous, great quality work, no surprises, and finished on time (with all items wrapped up perfectly). I've already given their names to a GC I met recently who was excited to have a referral of a window installation company (Puget Sound Window and Door), sales person (Leslie) , and construction leader (Guy)/crew that were highly recommended by a totally unbiased 3rd party and will most likely use them in the future himself.
So if you're like us...never done this before...save some time...call Leslie at Puget Sound Window and Door and you'll see exactly what I mean. Thank you for making the process so easy for us newbies. You've raised the bar for everyone else out there. "
~ Julie L.
"We recently refitted our windows from single pane windows to double pane. I know we were fortunate to have Puget Sound Window and Door do the job. They were meticulous with the 30 year old frames they had to work with - it was not an easy job. The crew was courteous and cleaned up after the the difficult installation. We absolutely already can tell the difference in our home. Thanks to Puget Sound Window and Door, we are actually looking forward to winter now with our new windows. We have no problems referring them to anyone who is looking for a company with competitive bids and awesome service. Thank you again!!!"
~ Annie B.
"Jay and I want to thank you for the great service from you, your coworkers, and company. We were very pleased with the entire process. I was hoping you could make a referral for Milgard windows for our Arizona house in Sun Lakes (near Chandler). We want new windows installed, along with ideas/suggestions for the three sliders. I'm sure they are going on 20 years and are aluminum frames. Thanks again for supplying and installing our new windows."
~ Marcia K.
"The installation crew was great. We had no concerns having them in and around our house. Even the animals liked them. This project has been great from start to finish. I will recommend you to anyone who will listen."
~ Craig P.
"Hello Kraig, I received your Starbucks gift card today and want to say thanks. More importantly though is it contained your business card and e-mail address. I want to take this opportunity to tell you that every encounter with your company and staff has been exemplary. From my early e-mails with Rick Sokso, my encounters and discussions with Mike Matz and the installation by Guy and Aaron (and whoever else was on the crew) the experience was great. The purchase was easy and followed the timeline as promised.
The installation was absolutely pain free. I expected a two day install, but it was finished in one. I left home in the morning with old windows and when I came home it was completely finished with no trace that your crew had been in my house all day doing what I would consider a major renovation. I am truly impressed. I really must compliment you on hiring and retaining outstanding people. As a manager I know how difficult that can be. Please thank everyone involved in this project for making this a great experience."
~ Mike M.
"Woohoo!!!!!
Thanks to you two and the rest of the guys we are having a much better winter and will have a wonderful day today. So we give thanks to all of you! There have been two power outages since the windows and doors went in. We had no worries of keeping warm with the gas fireplace able to keep the whole house comfortable. Our coldest rooms have turned into our most comfortable rooms. Everyone is anxious to get over today to see the bay window. We did get a coat of stain on it so it looks even better."
Thanks again!"
~ Marilyn S.
"Windows are gorgeous! Thanks for a great experience - everyone was awesome! This was an experience totally unlike a typical 'remodel'. Everyone was great to work with, very professional, and instilled a sense of trust. Guy and team were awesome - courteous, on time, and cleaned up after themselves. We will definitely recommend Puget Sound Window to our friends and anyone that asks. Thanks!"
~ Sharryl M.
"Just have to tell you - my new windows look sooooooo good and also make quite a difference in warmth. (Last week, ice on the inside of the old and no ice in the new ones.) All the windows look awesome. Just had to tell you how much I like the new windows. Thanks!"
~ Lynne C.
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