March 4, 2019
Window Replacement and Warranties
You might not think about a warranty when you’re in the throes of a window replacement, but you should. Learn more about what makes a good warranty to protect your windows.
You get warranties for your TVs, phones, and even cars. Warranties are pretty much standard in those industries, but did you know you also get a warranty when you do a window replacement in Puyallup, WA? Window replacement warranties are a guarantee from the manufacturer or service provider that if the product falls short of a certain standard, you as a customer have the right to seek out replacement or repair at no cost. In other words, a window replacement warranty makes sure your window is fixed or replaced in the event that it breaks or doesn’t perform like it should
Warranties are crucial, as there are a lot of things that can go wrong with replacement windows from normal wear and tear to poor installation. However, it’s important to note that not all warranties are the same. Warranties can greatly differ in length and coverage. Some are for life, while other only last 10 years. Some warranties are only good for hardware, while others cover the entire window.
When you’re shopping for your window replacement, its important to ask lots of questions about any offered warranties. Ask questions like:
- How long is the warranty valid for?
- Does the warranty cover all parts of the replacement window?
- Does the warranty cover labor costs?
- Is it a full or limited warranty?
- How quickly will the company respond in the event of a problem?
- Is the warranty transferrable?
- Are there any exclusions?
You’re not finished once your questions are answered. You also need to read all the fine print in the warranty contact, as oftentimes there are loopholes that can be a big problem down the line. You should also be sure to get the answers to your questions or any special additions in writing, as the law does not honor verbal answers or warranties. If it feels uncomfortable to be so thorough with your window contractor, then maybe you might not be working with the right business. A trustworthy contractor should be understanding of your concerns, and supportive of your wish for a good warranty.
A good warranty is a warranty that makes you feel comfortable and meets your personal standards and expectations. It’s absolutely imperative that you are very clear on what is and what’s not in your replacement window warranty so you’re not caught off guard if any issues arise.
If you’re experiencing trouble with your contractor or vendor when it comes to the warranty, you might consider switching to a more trustworthy business. Puget Sound Window & Door offers honest and helpful Puyallup, WA window replacement services, and can be counted on for clear and trustworthy warranties. To learn more about what we can do for you, or about window warranties, you can stop by our showroom located at 445 E Main Ave Puyallup, WA 98372. You can also give us a call at (253) 904-8658 to schedule a consultation or to get answers to your questions.